How to prepare images for notification
You must upload the artwork for the product label.
To help National Poison Information Services identify the product, you can upload a photo of the product and also its packaging.
You can upload up to 10 images. Each file can be up to 30MB, and must be a JPG, PNG or PDF.
The image must be in focus and all packaging text legible.
The images you need to provide depend on the type of product and how it’s packaged.
The product has no secondary packaging (for example, a standalone bottle of shampoo).
You must supply the label artwork and you can supply a clear photo of the bottle.
The product has secondary packaging (for example, a bottle of shampoo in a box).
You must supply the label artwork and a clear photo of the box. You can also attach the artwork for the bottle label and a photo of the bottle.
The product contains several components (for example, hair dye).
You must supply the artwork and, a photo of the set. You can also attach the artwork for each bottle label and a photo of each bottle.
If the product features instructions or other information on a separate leaflet, label, tag or card, you must attach this artwork as well